Simply Separation (“Simply Separation,” “we,” “our,” or “us”) is a service operated by Freedom Family Law Corporation, a British Columbia company. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with the website at simplyseparation.caand the calculators, worksheets, and other tools offered on it (collectively, the “Services”).
We are committed to handling your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection Act(British Columbia) (“PIPA”) and the Personal Information Protection and Electronic Documents Act (“PIPEDA”), where applicable.
1. Summary
The short version: our public calculators and articles can be used anonymously. We do not require an account or collect personal information for those tools. We collect minimal technical information to operate the site and measure aggregate usage. We do not sell personal information, and we do not use third-party advertising trackers or cookies.
The experimental workspace at /experimental is different. To use it, you create an account with your email address and you set a passcode that encrypts your data on your own device. We can see that you have an account, who you have invited to negotiate with, and certain non-content metadata about ongoing negotiations (point allocations, round status, timestamps, which clauses are contested). We cannot seethe agreement itself, the text of proposed clauses, the dollar amounts on concession offers, or your passcode. Section 3.5 below describes the experimental workspace data flows in detail.
2. Who we are
The data controller responsible for your personal information is:
Freedom Family Law Corporation (operating as Simply Separation)
British Columbia, Canada
Email: info@simplyseparation.ca
3. Information we collect
3.1 Information you provide voluntarily
You may choose to provide us with information, for example by:
- Contacting us by email or through a contact form;
- Creating an account in the experimental workspace at /experimental (see Section 3.5);
- Inviting another person to a dispute-resolution negotiation, in which case you provide us with their email address (see Section 3.5);
- Subscribing to a newsletter or mailing list (where offered);
- Submitting feedback, bug reports, or partnership inquiries.
If you choose to provide information, we may collect your name, email address, and the content of your communications.
3.2 Information collected automatically
When you access the Services, our hosting provider automatically logs certain technical information, including:
- Your IP address (truncated for analytics);
- Browser type and version;
- Device type and operating system;
- Pages visited, referring URL, and timestamp;
- Approximate geographic region (derived from IP, at the country or province level only).
This information is used to operate and secure the Services, to detect and prevent abuse, and to generate aggregate analytics. We use Vercel Analytics, which is a cookieless analytics service that does not collect personally identifiable information or use tracking identifiers across sites.
3.3 Calculator inputs
Information you enter into the public calculators on the Services (including incomes, number of children, and custody arrangement) is not transmitted to our servers. All calculations are performed in your browser. This information is not stored or collected by us. (Inputs entered inside the experimental workspace are different — see Section 3.5.)
3.4 Cookies and similar technologies
We do not use cookies for advertising, retargeting, or cross-site tracking. We may use strictly necessary cookies and local storage for functional purposes — for example, to maintain your authenticated session in the experimental workspace, and to keep a copy of your wrapped agreement key on the device while you are actively using a negotiation. We do not currently use analytics cookies.
3.5 The experimental workspace and dispute-resolution sandbox
The workspace at /experimental is alpha-stage and processes more information than the public calculators. Because it has moving parts that affect what we can and cannot see, we describe each layer separately. Section 4 of our Terms of Service covers the legal status of any agreement, draft, or equalization figure produced here (short version: none of it is legally binding).
Account creation. To use the workspace you sign in with an email address. We use Supabase Auth to send you a one-time magic-link email; we do not store a password. Your email address is associated with your account.
Passcode-derived encryption. Once signed in, you set a passcode. We do not see, log, or transmit your passcode. Your passcode is processed only inside your browser and is used there to derive an encryption key (Argon2id key derivation, AES 256 GCM authenticated encryption). All sensitive content you enter in the workspace — drafted clauses, party details, financial figures, dates, and the proposed text and dollar amounts you generate inside a dispute-resolution negotiation — is encrypted in your browser before it is sent to our servers. We store ciphertext only. Without your passcode, your data cannot be decrypted by us, by Supabase, by Vercel, or by anyone else.
What we can see (in the experimental workspace). We see metadata that the encryption layer cannot hide because the mechanism needs it to function:
- That you have an account and the email tied to it;
- When you save changes (timestamps, but not the content of the save);
- If you start a dispute-resolution negotiation: the email address you invited, when the invitation was claimed, who is party A and party B in the negotiation, the negotiation's current status (pending invite, round open, between rounds, finalized, withdrawn), the round number, when each round opened and closed, and the stable identifier of each clause that has been flagged for negotiation (e.g.
child-support-guideline); - How many disagreement points each party allocated to each contested clause in each round (the mechanism math requires plaintext numbers; the points themselves are not content but they reveal which clauses each party cares about most);
- Whether each concession offer was pending, accepted, declined, countered, withdrawn, or unwound (the lifecycle status only).
What we cannot see. We do not see:
- Your passcode;
- The text of any clause in your draft agreement;
- The text of any alternative wording proposed by either party during a negotiation;
- The dollar amounts attached to any concession offer;
- The running or final equalization payment figure produced by the negotiation;
- The free text of any concession offer or counter-offer;
- Any party's real name, address, date of birth, financial disclosure, child information, or any other content you enter into the intake forms — that data is part of the encrypted blob.
The six-word share code. Each negotiation is unlocked by a six-word code generated in your browser when you start the share. The inviting party delivers that code to the other party out-of-band (in person, by phone, by an encrypted messaging app, etc.). We never see, store, or transmit the share code. If both parties lose the share code before the receiving party has registered their wrapped copy on their device, the encrypted snapshot becomes permanently unreadable.
Email addresses are visible to operators. Although content is encrypted, the email addresses of the two parties to a negotiation are visible to anyone with operator- level access to our database. If you want to keep the existence of a negotiation private from a particular person who has operator access, do not invite them and do not register the account using a personal email associated with you.
Audit trail downloads. When a negotiation finalizes, either party may download a PDF audit log that summarises positions proposed, concession offers exchanged, and the final equalization figure. The audit log is generated in your browser from data you have already decrypted; we do not generate it server-side. Per-round point allocations are deliberately omitted from the audit log even though we can see them server-side.
Withdrawal and inactivity.If a negotiation is inactive for sixty (60) days, either party may withdraw it; the encrypted snapshot is destroyed and the inviting party's draft is unlocked. Withdrawn negotiations cannot be re-opened — you would need to start a fresh one.
Operational visibility. Because the workspace is alpha-stage, our engineering team may inspect server-side logs and metadata while debugging. They do not have access to the encrypted content; the information they can see is the same information described above.
4. How we use personal information
We use personal information for the following purposes:
- To provide, operate, and maintain the Services;
- To respond to your inquiries, feedback, or partnership requests;
- To communicate with you about the Services, including updates and security notices;
- To improve the Services and develop new features;
- To detect, investigate, and prevent fraud, abuse, or security incidents;
- To comply with our legal and regulatory obligations;
- For any other purpose you have consented to at the time of collection.
5. Legal basis for processing
We process personal information on the following bases:
- Consent — where you have provided your consent, such as by submitting a contact form or subscribing to communications;
- Legitimate interests — where processing is necessary for our legitimate interests in operating and improving the Services, provided such interests are not overridden by your privacy rights;
- Legal obligation — where we are required to process information to comply with applicable law.
6. How we share personal information
We do not sell personal information. We do not share personal information with third parties for their independent marketing or advertising purposes. We may share personal information in the following limited circumstances:
- Service providers. We use third-party service providers to operate the Services. These currently include:
- Vercel Inc. (hosting and analytics) — Vercel Privacy Policy
- Supabase Inc. (database and authentication for the experimental workspace) — Supabase Privacy Policy
- Resend Inc. (transactional email delivery — sign-in magic links, account-deletion confirmations, passcode-reset notices, retention warnings, and dispute- resolution invitations) — Resend Privacy Policy
- Sentry / Functional Software, Inc. (error monitoring; configured to scrub user content) — Sentry Privacy Policy
- Legal compliance. We may disclose information if required by law, court order, or other legal process, or if we reasonably believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers.If Freedom Family Law Corporation is involved in a merger, acquisition, financing, or sale of assets, personal information may be transferred as part of that transaction, subject to the acquiring party's agreement to honour this Privacy Policy.
- With your consent. We may share information for any other purpose with your explicit consent.
7. International data transfers
Our service providers may store and process information outside of Canada, including in the United States. When personal information is transferred outside of Canada, it may be subject to the laws of the jurisdiction in which it is processed, including lawful access requirements. We select providers that offer contractual and technical safeguards designed to protect personal information consistent with Canadian standards.
8. Data retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Server access logs are typically retained for no more than 90 days. Email communications are retained for as long as reasonably necessary for the purpose of the communication and our recordkeeping obligations.
Encrypted records are deleted after 24 months of inactivity. If you do not sign in to your Simply Separation account or save any change for 24 months, we permanently delete your encrypted records and your account. We do this so we are not holding sensitive family data we have no reason to keep.
We send two warnings before deletion. When your account has been inactive for 22 months we email you a 60-day warning. When it has been inactive for 23 months we email a 30-day final notice. Both notices are sent to the email address on your account.
Logging in or saving any change resets the 24-month clock. A simple sign-in is enough — you do not need to make any edits.
Deletion is permanent and cannot be undone. Your records are encrypted with a key derived from your passcode. We do not store your passcode and we cannot recover encrypted records after deletion. Once they are gone, they are gone — there is no backup, no soft-delete, no way to restore. You can also delete your account at any time before the 24-month mark from your account settings.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These safeguards include encryption in transit (HTTPS), access controls, and limited retention. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Your rights
Subject to applicable law, you have the following rights regarding your personal information:
- Access. You may request access to the personal information we hold about you.
- Correction. You may request that we correct inaccurate or incomplete information.
- Deletion. You may request that we delete personal information that is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
- Withdrawal of consent. Where we rely on consent, you may withdraw your consent at any time.
- Complaint. You have the right to file a complaint with the Office of the Information and Privacy Commissioner for British Columbia or the Office of the Privacy Commissioner of Canada.
To exercise any of these rights, contact us at info@simplyseparation.ca. We may need to verify your identity before responding.
11. Children's privacy
The Services are not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
12. Third-party websites
The Services may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of those websites. You should review their privacy policies before providing them with personal information.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the “Last updated” date. Material changes will be communicated to account holders (where applicable) before they take effect. Your continued use of the Services after the updated Privacy Policy is posted constitutes your acceptance of the changes.
14. Contact us
If you have any questions, concerns, or requests related to this Privacy Policy or our handling of personal information, contact us at:
Freedom Family Law Corporation
Attn: Privacy Officer
Email: info@simplyseparation.ca